Shipping policy
Every Alle Boutique order ships free within the United States, with tracking included. Below is exactly what happens after you place your order.
Order Processing
Orders placed before 5:00 PM (ET) on a business day begin processing that same day. Processing takes 1-2 business days (Monday to Friday, excluding US holidays). As soon as your order leaves our fulfillment partner, we send you a shipping confirmation email containing your tracking link. You can follow the same tracking number on our Track Your Order page.
Delivery Time
Delivery within the United States takes 5-10 business days (Monday to Friday) once processing is complete. Counting processing and transit together, most orders arrive within 6-12 business days of being placed.
Shipping Costs
Shipping is free on every order, with no minimum order value. There is no separate shipping charge and no handling fee added at checkout, and there is no paid upgrade to buy - every order travels the same way, with tracking. The full amount you pay is shown before you confirm your purchase.
Where We Ship
We ship to addresses within the United States only. We are not able to deliver outside the US at this time, and we do not ship to freight forwarders. Orders are packed and dispatched by our fulfillment partner, who sends your parcel directly to the delivery address you provide.
Tracking Your Parcel
Your tracking link becomes active once the carrier scans the parcel, which can take up to 24 hours after you receive the shipping confirmation email. If your tracking number still shows no movement after that, email us at info@alleboutique.com and we will check it for you.
Delays
Weather, holiday volume and carrier backlogs can occasionally stretch delivery beyond the usual window. If your order has not arrived within the expected timeframe, write to info@alleboutique.com with your order number and we will chase it up with the carrier on your behalf.
Incorrect Address
Please check your shipping address carefully before completing checkout. Spotted a mistake? Contact us as quickly as you can - as long as your order has not yet been dispatched, we can usually update the address for you. Parcels returned to sender because of an incorrect or incomplete address can be reshipped once the address is corrected.
Lost or Damaged in Transit
If tracking shows your parcel as delivered but you cannot find it, or if it arrives damaged, contact us within 30 days of your shipping confirmation email and we will arrange a replacement or a full refund at no cost to you.
Returns
You have 30 days from delivery to return an item. How that works, and who pays for the return, is set out in our Returns and Refund Policy.
Business Information
Alle Boutique is owned and operated by Casper sale, a company based in the Netherlands, operating Alle Boutique, a brand in the United States.
Store name: Alle Boutique
Company name: Casper sale
Company number (KVK): 94159491
Email: info@alleboutique.com
Customer service hours: Monday to Friday, 9:00 AM - 6:00 PM (ET), closed Saturday and Sunday
We aim to respond within 24 hours. Questions about shipping can also be sent through our contact page.