FAQ

We ship exclusively to addresses within the United States.

Shipping is free on all orders within the United States, with tracking, on any order value. Checkout adds $0 for shipping.

Processing takes 1–2 business days (Monday to Friday, excluding US holidays) and delivery takes 5–10 business days after that, so most orders arrive within 6–12 business days. Full details are in our Shipping Policy.

Orders placed before 5:00 PM (ET) on a business day begin processing the same day. Orders placed after that, or on a weekend or US holiday, start processing on the next business day.

As soon as your order ships, you receive a shipping confirmation email with your tracking link. You can also follow your parcel on our Track Your Order page.

A new tracking number can take up to 24 hours to show its first scan, because the carrier has to receive and register the parcel first. Should it stay quiet after that, email info@alleboutique.com with your order number and we will check it for you.

Your order is packed and dispatched by our fulfillment partner, who ships directly to you. The processing and delivery times listed above cover the whole journey.

We chase it up with the carrier for you. Email info@alleboutique.com with your order number. Weather, holiday volume and carrier backlogs can occasionally stretch delivery beyond the usual window.

You have 30 days from delivery to request a return. Both defective and non-defective items can be returned, as described in our Returns and Refund Policy.

Return items unworn and unwashed, with the original tags attached and in their original packaging. Tip: try items on indoors before removing the tags.

Email info@alleboutique.com with your order number and the reason for your return. Once your return is approved, we send you the return address and step-by-step instructions. We accept returns that were requested first, so please wait for those instructions before sending anything back.

If an item arrives defective, damaged or incorrect, we cover everything. If you changed your mind or the item is not what you hoped for, return shipping is paid by the customer.

Please inspect your order on delivery and contact us right away at info@alleboutique.com, with a photo if you can. We resolve it with a free replacement or a full refund, at no cost to you.

Yes. Every return and exchange is free of restocking fees.

Yes, exchanges are welcome. Start a return as described above and tell us which item or size you would like instead.

Once we have received and inspected your return, we email you the outcome. Approved refunds are issued to your original payment method within 7 days, and your bank or card issuer may need a few extra days to post it.

We accept Visa, Mastercard, Maestro, American Express, UnionPay, Apple Pay, Google Pay, Shop Pay and Klarna. They are listed in our Payment Policy and shown again at checkout.

All prices are shown in US dollars (USD). The amount you see at checkout is the amount you pay, with no shipping added.

Yes. Payments are processed over a secure, encrypted connection by our payment providers, and we never see or store your full card details.

Your payment is taken in full at the moment you place your order. Right after payment you receive an order confirmation email, followed by a shipping confirmation email with your tracking link.

Most changes are possible before your order ships. Email info@alleboutique.com with your order number as soon as you can, and we can usually correct an address or cancel the order before it leaves.

Yes. An order confirmation email arrives right after your purchase, and a shipping confirmation email with your tracking link follows once your parcel is on its way. They can also land in your spam folder, and we are happy to help through our contact page.

Sizes differ per product. Every product page lists the sizes we stock, and where the maker publishes a measurement chart, that chart is on the product page. Every product page states whether a measurement chart is available. Our hooded blankets are one size. General guidance is on our Size Guide page.

Follow the sewn-in care label on each item. Questions before washing? Email us and we will help.

Both. "Alle" means "everyone". Browse Women's, Men's and Hooded Blankets.

We show every item as accurately as we can. Screens and lighting differ, so the shade in person can look slightly different from your screen. The color name is always listed on the product page.

Orders placed before 5:00 PM (ET) on a business day begin processing the same day, and processing takes 1–2 business days before your parcel is handed to the carrier.

Email us at info@alleboutique.com, or send us a message through our contact page.

Monday to Friday, 9:00 AM – 6:00 PM (ET). Weekend messages are answered on the next business day.

We aim to respond to every message within 24 hours. Messages that arrive over the weekend are answered on the next business day.

Alle Boutique is an online store, shipping across the United States. Our full company details are listed below and on our About Us page.