FAQ

We ship to United States addresses only. We are not able to deliver outside the US at this time.

Nothing. Shipping is free on all orders within the United States, with tracking, and there is no minimum order value. No shipping charge is added at checkout.

Processing takes 1–2 business days (Monday to Friday, excluding US holidays) and delivery takes 5–10 business days after that, so most orders arrive within 6–12 business days. Full details are in our Shipping Policy.

Orders placed before 5:00 PM (ET) on a business day begin processing the same day. Orders placed after that, or on a weekend or US holiday, start processing on the next business day.

As soon as your order ships, you receive a shipping confirmation email with your tracking link. You can also follow your parcel on our Track Your Order page.

A new tracking number can take up to 24 hours to show its first scan, because the carrier has to receive and register the parcel first. If there is still no movement after that, email info@alleboutique.com with your order number and we will check it for you.

Your order is packed and dispatched by our fulfillment partner, who ships directly to you. The processing and delivery times listed above cover the whole journey.

Weather, holiday volume and carrier backlogs can occasionally stretch delivery beyond the usual window. Email info@alleboutique.com with your order number and we will chase it up with the carrier for you.

You have 30 days from delivery to request a return. Both defective and non-defective items can be returned, as described in our Returns and Refund Policy.

Items must be unworn and unwashed, with the original tags attached and in their original packaging. Please try your blanket on indoors before removing the tags.

Email info@alleboutique.com with your order number and the reason for your return. If your return is accepted, we send you the return address and step-by-step instructions. Items sent back without requesting a return first cannot be accepted.

If you changed your mind or the blanket is not what you hoped for, return shipping is paid by the customer. If an item arrives defective, damaged or incorrect, we cover everything.

Please inspect your order on delivery and contact us right away at info@alleboutique.com, with a photo if you can. We resolve it with a free replacement or a full refund, at no cost to you.

No. We never charge a restocking fee on returns or exchanges.

Yes, exchanges are welcome. Every hooded blanket is one size, so most exchanges are about swapping a color or a style. Start a return as described above and tell us which blanket you would like instead.

Once we have received and inspected your return, we email you the outcome. Approved refunds are issued to your original payment method within 7 days, and your bank or card issuer may need a few extra days to post it.

We accept Visa, Mastercard, Maestro, American Express, UnionPay, Apple Pay, Google Pay, Shop Pay and Klarna. They are listed in our Payment Policy and shown again at checkout.

All prices are shown in US dollars (USD). The amount you see at checkout is the amount you pay, with no shipping added.

Yes. Payments are processed over a secure, encrypted connection by our payment providers, and we never see or store your full card details.

Your payment is taken in full at the moment you place your order. Right after payment you receive an order confirmation email, followed by a shipping confirmation email with your tracking link.

Contact us as soon as possible at info@alleboutique.com with your order number. We can usually correct an address or cancel an order as long as it has not shipped yet.

Yes. An order confirmation email arrives right after your purchase, and a shipping confirmation email with your tracking link follows once your parcel is on its way. If you do not see them, check your spam folder or contact us.

Every hooded blanket is one size, oversized by design, with a hood and a long cut that covers most adults from hood to well past the knees. There is no sizing chart to puzzle over — it is made to be worn over whatever you are already wearing.

Follow the sewn-in care label. As a rule of thumb: machine wash cold on a gentle cycle, do not bleach, and skip or minimize the dryer to keep the fabric soft.

Both. "Alle" means "for everyone", and every hooded blanket is one size, made for women and men alike. Browse them all in Hooded Blankets.

We show every blanket as accurately as we can, but screens and lighting differ, so the shade you receive may vary slightly from what you see. The color name is always listed on the product page.

Orders placed before 5:00 PM (ET) on a business day begin processing the same day, and processing takes 1–2 business days before your parcel is handed to the carrier.

Email us at info@alleboutique.com, or send us a message through our contact page.

Monday to Friday, 9:00 AM – 6:00 PM (ET). We are closed on Saturday and Sunday.

We aim to respond to every message within 24 hours. Messages that arrive over the weekend are answered on the next business day.

No. Alle Boutique is an online store and we ship across the United States. Our full company details are listed below and on our About Us page.